uptime@packetforge · 514-555-0199
Microsoft 365, firewalls, backups, and the two servers nobody wants to own. Ten-person shops to 80-seat plants. On-site in 4 hours inside the 13/15/20 loop.
| Microsoft 365 | Tenant hardening, backup of Exchange and SharePoint, onboarding that does not leave admin in a shared inbox. |
|---|---|
| Network | Fortinet / Ubiquiti only. We will not touch a consumer mesh you bought at Bureau en Gros. |
| Backup | 3-2-1 with a restore test every month. If we cannot restore a file in 20 minutes, the contract is wrong. |
| Hours | Mon–Fri 7:30–18:00. After-hours on a named on-call, billed in 30-minute blocks. |
Monthly retainers start at $1,450 for up to 15 seats. Hardware is billed at cost plus 12%.